Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
Your specialist recruitment partner in all Customer Operations functions. With over 25+ years industry knowledge and experience of effectively recruiting and managing contact centre recruitment. We live and breath all things Contact Centre, Customer Service, CX and Customer Operations and after 20+ years of experience – we are the preferred recruitment partner for thousands of clients. Get in touch with us today
CCR is the UK’s leading Contact Centre, Customer Services / CX, and Customer Operations Recruitment Specialist for the contact centre and customer service industry. We specialise in matching talented professionals with career enhancing roles – from first line and supervisory to executive and director level positions.
We recruit across a varied portfolio of prestigious clients, both nationally and internationally. Our solutions range from individual placements to fully integrated campaigns, supporting with new locations and often relocating and resourcing entire teams around the world.
Most importantly, we offer a personalised, dedicated and results-driven service. One that benefits our clients and candidates alike. We believe that today’s candidate is tomorrow’s client, so managing your expectations with honesty and integrity is paramount.
Take a look at our current vacancies, or use the search facility to find your perfect role.
Over the last 25 + years, we’ve strived to become a respected provider of recruitment services Contact Centre, CX, and Customer Operations industry. We pride ourselves on speed of response, providing a quality service and our in-depth industry knowledge.
What’s different about CCR is that we’re not just recruitment specialists. At director-level, we collectively have over 60 years’ firsthand experience in the contact centre industry. This makes us perfectly placed to deliver a balanced, wholly refreshing approach to your recruitment needs.
CCR is a respected provider of recruitment services to the Contact Centre, CX, and Customer Operations industries.
We place highly skilled professionals in Contact Centres, CX, Customer Operations.
We are recruitment specialists in Telesales, Customer Management and Customer Service roles – spanning global blue chip organisations to the UK’s leading brands across the business and public sectors.
Ecommerce Support Analyst Salary is: £30K per annum + quarterly bonus Hybrid working: 2/3 days in the office and 2/3 days from home Hours: Monday to Friday, 40 hours a week, 8.30am – 5.30pm (start and finish times as agreed with line manager) What you’ll do As an Ecommerce…
Location: Medway City Estate Basic Salary: £19,000 (+ guaranteed earnings for first 2 months) OTE: £25,000 – £30,000 (very realistic earning potential) Benefits: 33 days paid holiday (+ birthday off) Pension Life Insurance Career Progression Free Parking Rewards & Incentives Fantastic Training and Career Development CCR are proud to be…
Based: Southampton Salary – £40,000-£50,000 DOE plus Benefits (4 Days On-site, Fridays WFH) Overview My client is seeking a dynamic and experienced IT Helpdesk/Service Desk Manager to lead their IT support team, manage daily ticket workflows, and implement best practices to enhance operational efficiency. The ideal candidate will have…
Salary – £60,000 – £65,000 (Additional OTE £10,000) and Benefits North West Kent / London The primary function is to be the customers champion within the business. You will achieve this by managing the growing in-house Sales and Customer Services teams (currently circa managing 35) ensuring the targets are met,…
SALARY – £25,000-£28,000 PA Plus Benefits LOCATION – SOUTHAMPTON Monday – Thursday in office / Friday – Work From Home Our client is a fast growing business and require a Credit Controller to handle the collection of outstanding and overdue finances and the resolution of account queries, raising sales invoices…
Salary: up to £44,000 per annum dependant on experience, plus excellent benefits Location: REMOTE – This role is a UK based role and any remote work must also be within the UK. My client is seeking an experienced Workforce Planning & Analytics Manager to join their dynamic expanding contact…
£24,500 – £26,000 Acting as first point of contact for our members, taking inbound calls, and making outbound calls. Maximizing every customer interaction, generating, and retaining business for the Group by spotting opportunities to expand members and potential member’s product holdings and obtaining leads for third parties. As a…
Midlands £45,000 – £55,000 To provide expertise in contact centre planning and schedule management to underpin delivery of performance, process efficiency and service quality. Working directly with departments and stakeholders to influence actions and activity to ensure effective ensure the efficient allocation and management of resources. The Role Lead…
Derby £23,000 + Great commission/bonus structure (OTE £5,000) As a Customer Sales Advisor, you will be working within our clients inbound/outbound sales team, creating client opportunities for our Advisors from our existing client base. They are looking for someone who is a great relationship builder, has a wealth of experience…
Location: Manchester / Hybrid Salary: £55,000 – £70,000 DOE CCR are looking for a CRM E-Commerce Manager to join our amazing, fast-growing client in the automotive sector. This is a fantastic opportunity for a skilled marketing strategist to drive customer engagement and retention. The role involves developing, managing, and optimising…
CCR have supported us across our multiple UK contact centres, for over 8 years now. They consistently provide us with great talent, they really understand our business Can’t recommend them enough.
Eva Marchant - Group HR Director (Insurance)
I was delighted with the the approach from CCR, I had just started looking for my next challenge - CCR contacted me and were pro-active, responsive and extremely professional from start to finish - I now have my dream job!
Max Davis - Head of Contact Centres (Retail)
We opened our 3rd UK contact centre in late 2016, CCR were chosen as our recruitment partner - they delivered on large volumes, talent & at short notice. We were and are extremely impressed
Paul Davidson - Operations Director (Contact Centres)
CCR have supported us across our multiple UK contact centres, for over 8 years now. They consistently provide us with great talent, they really understand our business Can’t recommend them enough.
Eva Marchant - Group HR Director (Insurance)
I was delighted with the the approach from CCR, I had just started looking for my next challenge - CCR contacted me and were pro-active, responsive and extremely professional from start to finish - I now have my dream job!
Max Davis - Head of Contact Centres (Retail)
We opened our 3rd UK contact centre in late 2016, CCR were chosen as our recruitment partner - they delivered on large volumes, talent & at short notice. We were and are extremely impressed
Paul Davidson - Operations Director (Contact Centres)
CCR have supported us across our multiple UK contact centres, for over 8 years now. They consistently provide us with great talent, they really understand our business Can’t recommend them enough.
Eva Marchant - Group HR Director (Insurance)
I was delighted with the the approach from CCR, I had just started looking for my next challenge - CCR contacted me and were pro-active, responsive and extremely professional from start to finish - I now have my dream job!
Max Davis - Head of Contact Centres (Retail)
We opened our 3rd UK contact centre in late 2016, CCR were chosen as our recruitment partner - they delivered on large volumes, talent & at short notice. We were and are extremely impressed
Paul Davidson - Operations Director (Contact Centres)
To find out more about how we can help you manage your needs, get in touch with us today.